Refund Policy
At Asany.pk, customer satisfaction is our priority. We want every customer to shop with confidence, which is why we offer a 10-day money-back guarantee on eligible orders.
10-Day Return & Refund Policy
If you receive a product that is damaged, defective, or different from what you ordered, you may request a return or refund within 10 days of receiving the product.
Eligibility for Refund
To be eligible for a refund or return:
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The request must be made within 10 days of delivery
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The product should be unused and in its original condition
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The product should include original packaging (if available)
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You may be asked to provide pictures or proof of the issue
Non-Refundable Situations
Refunds may not be accepted in the following cases:
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The product has been used or damaged by the customer
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The return request is made after 10 days of delivery
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The product was ordered correctly but the customer simply changed their mind
Refund Process
Once your return request is approved:
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Our support team will guide you through the return process.
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After receiving and inspecting the returned product, the refund will be processed.
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Refunds are usually completed within 3–7 working days after approval.
Order Cancellation
Customers can cancel their order before dispatch by contacting our support team.
Contact Support
For refund or return requests, please contact our customer support team between 10 AM – 9 PM (Monday–Saturday).
At Asany.pk, we strive to provide a fair and transparent refund process to ensure a safe and reliable shopping experience for our customers.
